Airtel is India’s most prominent telecommunication services providing company which has always served its highly valuable customers with a deep concern. The telecommunication leader has launched India’s first self care services for the Prepaid and Postpaid account subscribers by which the customers can manage their mobile connection accounts online.
This important move to empower the customers will bring a great deal of transparency as the subscriber can actively track the usage and switch on or off the various additional connection features.
The customer self care service is known by Airtel My account and it has been elaborated step wise simply on the Airtel website so a user can easily understand the vital instructions and manage his prepaid account without any outside help. A customer needs to register for his account on Airtel website and he can easily get access to various details like account balance information, recharging the prepaid account, controlling value added services, checking for 3G facilities, asking for customer care help and tracking the last five prepaid account recharges.
The self care Airtel web portal allows the Airtel users to manage the customized services at MAMO, extends by Airtel My Account. The authentic service offers to make request for bill details and view various revised plan tariffs and offers . The start of My Account Airtel prepaid service has come out as an outstanding breakthrough as the customer does not require to wait in the long queues while calling a tele customer care executive. The service is non- stop 24×7 available and totally secure. The dedicated move is a great effort by Airtel to provide its subscribers a high end quality customer care.
Let’s check the presently available features of the Airtel My account.
- Know the prepaid balance and the recharge validity.
- Know the details of last five recharges and value added services.
- Pay your postpaid bill Online
- Activate or terminate the value added services.
- Look for the best tariff rates for your account and activate online.
- Subscribe Airtel 3G and GPRS online now.
- Make online complaints regarding a network failure and unused deductions.
The Airtel homepage asks your mobile number and verification details for your Airtel My account service activation. Once you provide your mobile number you receive a one-time password which is valid for a very short session.
Customer support is the most important aspect in telecommunications and initiatives like Airtel My Account prepaid surely keeps Airtel far ahead in the competitive mobile service sector race.